Terms & Conditions

Last updated: September 2026

These terms apply when you use myhouseaura.com or buy from it. Please read them before placing an order. By using the site you accept them.

Who we are

My House Aura
179 N Allen St, San Bernardino, CA 92408
Telephone: +1 909-443-0186
Email: support@myhouseaura.com

Placing an order

Adding an item to your basket and completing checkout is an offer to buy it. Your order is accepted when we send you a confirmation that the item has been dispatched. If we cannot accept your order — for example because an item is out of stock or a price was listed incorrectly — we will tell you and refund any payment in full.

Prices and payment

Prices are shown in US dollars and exclude delivery unless stated. Sales tax is calculated at checkout where it applies. We take payment when your order is placed.

We try hard to keep prices and descriptions accurate. If an item is listed at an obviously incorrect price, we are not obliged to supply it at that price and will contact you before charging you.

Delivery

Delivery times shown on a product page are estimates. Risk in the goods passes to you on delivery. See Shipping Information for current options and charges.

Returns and cancellation

Your rights to return an item are set out in our Return Policy, which forms part of these terms. Nothing in these terms affects your legal rights in respect of goods that are faulty or not as described.

Accounts

You are responsible for keeping your account password secure and for activity that takes place under your account. Tell us immediately if you believe someone else has used it.

Acceptable use

Do not use this site unlawfully, attempt to gain unauthorised access to it, or copy its content for commercial use without our permission. Product images, text and the My House Aura name belong to us or our suppliers.

Our liability

We do not exclude liability where the law does not allow it. Subject to that, we are not liable for indirect or consequential losses, and our total liability for an order is limited to the amount you paid for it.

Disputes

These terms are governed by the laws of the State of California, and the courts of San Bernardino County have jurisdiction over any dispute.

Changes

We may update these terms. The version in force is the one published when you place your order.